COVID-19

The information on this page is intend to provide all participants and supporters with the latest event information
regarding the current COVID-19 outbreak in New Zealand

COVID-19 EVENT STATUS
EVENT STATUS: 🟢 Go

LATEST UPDATES

30/11/21 3:30pm
OPTIONS FOR RIDERS IMPACTED BY PASSES REQUIREMENT
The Government will require the Volcanic Epic to mandate valid Vaccine Passes for all participants. Participants who already have their Pass, or intend to get it in time for the event are all sorted. For participants who will not, they can withdraw with three options, which must be taken up by the 14 December 2021. These are 1) Defer to 2023 at no cost. 2) Request a 50% refund 3) Request a 95% refund with the inclusion of a medical certificate or letter confirming you have chosen not to be vaccinated. We emailed all participants on 30 November.

30/11/21 3:30pm
OPTIONS FOR INTERNATIONAL RIDERS
The NZ Government have indicated border restrictions for fully vaccinated travellers will open on 30 April 2022, a month too late for the Volcanic Epic. As such, we emailed all international riders with two options: an automatic deferral to 2023's event on 14 December 2021, or, if riders let us know before that date, they can request a 95% refund.

24/11/2021 3:00pm
UPDATE TO OUR VACCINE PASS WORDING
We've updated our wording regarding Vaccine Passes for the event to include the latest from the Government on those turning 12, include links to find out more about the Passes, and additional clarity. Note that the Government may still provide alternative ways for non-Pass holders to attend events such as negative-testing.

EVENT UNDER COVID-19 PROTECTION FRAMEWORK

The COVID-19 Protection Framework (aka the 'traffic light system') is the new Government approach to managing COVID-19 in the community. The event will be able to run under Green and Orange status. The Framework is expected to start on 3 December 2021.

Currently, under the Framework, all participants, spectators, suppliers and staff will need a valid Vaccine Pass or relevant international confirmation of vaccine. Find out more about this requirement in our COVID-19 policy below.

Depending on our local status as we enter the final approach to the event, we will make the final decision on how to proceed at 5pm 7 March 2022. We will keep you in the loop by email, so be sure you're subscribed to our updates.

How the event will operate under three levels of restrictions:
🟢 Green - Event will go ahead as planned.
🟠 Orange - Event will go ahead as planned, with changes made to how the event is run, the schedule, and gathering points.
🔴 Red - Event will go ahead as planned, with changes made to how the event is run, the schedule, and gathering points.

COVID-19 POLICY
COVID-19 Vaccine Passes
The New Zealand Government requires by law all participants, staff, suppliers and volunteers to provide a valid COVID-19 Vaccine Pass on arrival to register for the event. This will be enforced from 3 December 2021.

This means all participants over the age of 12, will need to be fully vaccinated or have a medical exception which entitles them to the Vaccine Pass.

Find out how to get your Vaccine Pass at covid19.org.nz.

For those turning 12 around the time of the event, they will be required to provide a valid Vaccine Pass 3 months after their 12th birthday.

For those who are 12 years and older, and will be unvaccinated for the event, whatever the reason, please check back here regularly as the rules will continue to evolve. We are pressing official channels to see if other exceptions will be made, such as negative test results ahead of the event.

Short-term refund period for non-Pass holders
The Government will require the Volcanic Epic to mandate valid Vaccine Passes for all participants. Participants who already have their Pass, or intend to get it in time for the event are all sorted. For participants who will not, they can withdraw with three options, which must be taken up by the 14 December 2021. These are 1) Defer to 2023 at no cost. 2) Request a 50% refund 3) Request a 95% refund with the inclusion of a medical certificate or letter confirming you have chosen not to be vaccinated.

If you become sick with COVID like symptoms
If you experience COVID like symptoms in the period between 19-23 March 2022, please stay home. We will organise an entry transfer free of charge to next year's event or to another event within the next 11 months provided you have a medical certificate that must outline that you must self isolate due to COVID-19 like symptoms .

Regional COVID restrictions (NZ)
Any participant in a region that has been restricted from travelling to other parts of New Zealand at the exact time of the event will be able to organise an entry transfer to another event in the Nduro Events portfolio within the next 11 months. Participants affected must provide a utility bill header with their address on it, date within the month of February or March 2022.

International participants
All international participants that cannot attended the event due to the COVID-19 border restrictions will have their entries rolled over to 2023 event at no additional charge.

COVID-19 Event Credits
Event credit from another Nduro Event that was postponed due to COVID-19 cannot be refunded or deferred.

GO TO OFFICIAL NZ COVID-19 WEBSITE